Plain English summary: By using Verifocal AI you agree to these terms. Use the platform for legitimate business purposes only. Pay your subscription on time. Don't misuse the AI features or attempt to reverse engineer the platform. Your data is yours. We're not liable for decisions you make based on AI-generated output — always verify critical information. We can terminate accounts that violate these terms.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Verifocal AI ("Verifocal AI," "we," "us," or "our"), a sole proprietorship operated from Georgetown, Texas, United States.
By accessing or using the Verifocal AI website at varifocalai.com, our application at app.varifocalai.com, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you are using Verifocal AI on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.
If you do not agree to these Terms, do not access or use the Service.
Verifocal AI is a software-as-a-service (SaaS) platform designed for security integrators and sales professionals. The Service includes:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice to active subscribers. We will not materially reduce the core functionality of the Service during an active paid subscription period without offering a prorated refund for the affected period.
You must be at least 18 years of age to use Verifocal AI. The Service is intended for use by business professionals in a commercial capacity. By creating an account, you represent and warrant that you meet these requirements.
To access the Service, you must create an account by providing a valid email address and password. You agree to:
Each individual user may maintain only one account. Creating multiple accounts to circumvent plan limitations, free trial restrictions, or any other Service restrictions is prohibited and may result in immediate termination of all associated accounts.
Verifocal AI offers the following subscription tiers, subject to change with notice:
Current pricing is displayed at varifocalai.com/#pricing. All prices are in US dollars.
Subscriptions are billed monthly in advance on the date you started your paid subscription. Your subscription will automatically renew each month until cancelled. You authorize us to charge your payment method on file for each renewal.
All payments are processed securely by Stripe. By providing payment information, you authorize Stripe to charge your payment method in accordance with your selected subscription plan. We do not store your full credit card details.
If a payment fails, we will attempt to charge your payment method up to three times over a 7-day period. If payment remains unsuccessful after this period, your account will be downgraded to a limited access state. Your data will be preserved for 30 days, after which we may delete it if payment is not received. We will notify you by email of any payment failures.
We reserve the right to change subscription prices at any time. We will provide at least 30 days' written notice of any price increase to your registered email address. Price increases will take effect at your next billing cycle following the notice period. If you do not agree to the new pricing, you may cancel your subscription before the new price takes effect.
All subscription fees are non-refundable except in the following circumstances:
Refund requests must be submitted to [email protected] within 14 days of the disputed charge. We will review all refund requests and respond within 5 business days.
You may cancel your subscription at any time through your account Settings or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing period. You will retain full access to the Service through the end of the period for which you have already paid. We do not prorate cancellations mid-billing-cycle.
We offer a 14-day free trial of Verifocal AI for new accounts. The following conditions apply to free trials:
You may use Verifocal AI solely for legitimate business purposes related to security integration sales operations, including product catalog management, quote generation, sales pipeline tracking, and system design assistance.
You agree not to use the Service to:
By uploading manufacturer price books to Verifocal AI, you represent and warrant that you are authorized to use those price books in accordance with your agreements with the respective manufacturers or distributors. Verifocal AI is not responsible for unauthorized use of manufacturer price books. You are solely responsible for ensuring your use of price book data complies with applicable manufacturer agreements and intellectual property laws.
Your subscription plan includes a defined number of user seats. You may not share login credentials among multiple individuals. Each person accessing the Service must have their own user account. Exceeding your plan's user seat limit without upgrading is a violation of these Terms.
Important: Verifocal AI uses artificial intelligence to assist with product search, system design calculations, and specification lookups. AI-generated output may contain errors, inaccuracies, or outdated information. You are solely responsible for verifying all AI-generated recommendations before using them in customer quotes, proposals, or system designs.
The AI features within Verifocal AI, including product search, system design mode, and info mode, are designed to assist security sales professionals — not to replace professional engineering judgment. Specifically:
Verifocal AI does not guarantee that system designs generated by the AI meet any applicable codes, standards, or regulations including but not limited to NEC, NFPA, IBC, UL, or local jurisdiction requirements. You are responsible for ensuring all system designs comply with applicable codes and for engaging licensed professionals where required by law.
Quotes generated using Verifocal AI are based on the pricing data you have uploaded to your account. We are not responsible for pricing errors resulting from outdated, incorrect, or incomplete price books uploaded by you. You are responsible for verifying all pricing before presenting quotes to customers.
By using the AI features, you consent to relevant portions of your catalog data and search queries being transmitted to Anthropic's Claude API for processing. See our Privacy Policy for full details on what data is transmitted and how it is handled.
Verifocal AI and all associated intellectual property, including but not limited to software, code, design, user interface, logos, trademarks, and documentation, are owned by or licensed to Verifocal AI and are protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription period.
If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and commercialize that Feedback without any obligation to compensate you. We are not required to implement any Feedback.
Manufacturer price books, product catalogs, and related materials you upload to Verifocal AI remain the intellectual property of the respective manufacturers and distributors. Verifocal AI claims no ownership over uploaded price book content. Your use of such materials within Verifocal AI must comply with your agreements with those manufacturers.
You retain full ownership of all data you upload, create, or store within Verifocal AI, including your product catalog data, quotes, customer information, and pipeline data ("Your Data"). We claim no ownership over Your Data.
By using the Service, you grant Verifocal AI a limited, non-exclusive license to store, process, and transmit Your Data solely as necessary to provide the Service to you. This includes transmitting relevant portions of your data to third-party providers (such as Anthropic's Claude API) as described in our Privacy Policy.
You are solely responsible for the accuracy, completeness, and legality of Your Data. We are not responsible for errors in quotes, system designs, or other outputs that result from inaccurate data you have provided.
You may export your product catalog and quote data in CSV format from within the application at any time during your subscription. We are committed to not holding your data hostage — you can always get your data out.
Upon termination of your account, your data will be retained for 30 days during which you may request an export. After 30 days, your data will be permanently deleted from our systems, except where retention is required by law.
Verifocal AI treats your business data — including your product pricing, customer names, quotes, and pipeline information — as confidential. We will not disclose your confidential business information to any third party except as required to provide the Service (such as processing through our AI provider), as required by law, or with your explicit consent.
Row-Level Security is enforced at the database level, meaning your catalog and business data is technically isolated from other users of the platform and cannot be accessed by other Verifocal AI customers.
Verifocal AI integrates with third-party services including Anthropic (Claude API), Stripe, Supabase, Resend, and Cloudflare. Your use of these services through Verifocal AI is also subject to the respective third-party terms of service and privacy policies. We are not responsible for the actions, content, or privacy practices of these third parties.
If any third-party service we rely upon becomes unavailable or changes its terms in a way that affects our ability to provide the Service, we will notify you and make reasonable efforts to find an alternative. We are not liable for service disruptions caused by third-party provider outages.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VERIFOCAL AI DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERIFOCAL AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
In no event shall our total liability to you for all claims arising out of or related to these Terms or the Service exceed the greater of:
These limitations apply regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless Verifocal AI and its operator from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
You may terminate your account at any time by cancelling your subscription through account Settings or by contacting us at [email protected]. Termination takes effect at the end of your current billing period.
We may suspend or terminate your account immediately, without prior notice or liability, if:
In cases of non-payment or minor violations, we will make reasonable efforts to provide 7 days' notice before termination. In cases of serious violations, we may terminate immediately without notice.
Upon termination, your right to access the Service immediately ceases. Your data will be retained for 30 days following termination, during which you may request an export. After 30 days, your data will be permanently deleted. Provisions of these Terms that by their nature should survive termination will do so, including Sections 8, 12, 13, 14, and 16.
Before initiating any formal dispute, you agree to contact us at [email protected] and attempt to resolve the dispute informally. We will make good-faith efforts to resolve any dispute within 30 days of receiving written notice of the issue.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Georgetown, Texas, or remotely if agreed upon by both parties. The arbitrator's decision shall be final and binding.
You agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration against Verifocal AI.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, including to protect intellectual property rights.
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. To the extent that any dispute is not subject to arbitration under Section 16, you consent to the exclusive jurisdiction of the state and federal courts located in Williamson County, Texas.
We reserve the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription before the changes take effect for a prorated refund of any prepaid amounts for the unused period.
For questions, concerns, or notices regarding these Terms, please contact us:
Verifocal AI
Georgetown, Texas, United States
Email: [email protected]
Website: varifocalai.com
For billing disputes, please include your account email and a description of the issue. For legal notices, please mark your email "LEGAL NOTICE — Terms of Service."
We will respond to all inquiries within 5 business days.
Disclaimer: This Terms of Service document was prepared with AI assistance and reflects the operator's good-faith effort to establish clear terms of use. It has not been reviewed by a licensed attorney. Users with legal questions or concerns about these terms should consult qualified legal counsel. Verifocal AI recommends obtaining legal review of these terms before enforcing them in a formal dispute.